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Leisure Management - Retention Guru
09 May 2024 Leisure Management: daily news and jobs
 
 
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Company details

Retention Guru
The Retention Guru’s aim is to be focal point for retention information for the fitness industry. I want to provide forward thinking leisure and fitness organisations with the necessary information, advice and training to enable them to measurably improve their customer experience, retention rates and revenue from membership.

Address


Telephone
+44 (0)7956 311899
(Please mention -kit.net)

Website
www.retentionguru.co.uk
Retention Guru news

12 Nov 2020
Dr Paul Bedford announces Retention Convention will go virtual for 2020

Global retention expert, Dr Paul Bedford, will host his sixth annual Retention Convention virtually, bringing together global speakers to form a documentary-style event around turning customers into communities.
More>>
  Dr Paul Bedford announces Retention Convention will go virtual for 2020

Retention Guru features

Opinion
Paul Bedford discusses the ‘double-edged sword’ of the growing trend for strength training, and his ambitions for the health and fitness sector

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Sponsored
Cheriee Wales reports from the recent Fitronics and Proinsight ConnectCX conference and CoursePro Summit

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Ask the experts
How can operators ensure members feel a continual sense of improvement that keeps them coming back for more?

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Analysis
Paul Bedford identifies patterns of member behaviour as gyms reopen

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Retention
The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building

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Letters
Boutique fitness and exercise motivation are topics up for discussion this month

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Retention series
While it’s true that 13.7 per cent of the UK population now has a gym membership, member retention remains a challenge. Abigail Harris talks to five UK retention experts to find out where it’s being done well

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Research round-up
Dr Paul Bedford outlines the key findings of his qualitative and quantitative retention reports

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IHRSA update
Kristen Walsh looks ahead to the European Congress, being held in Amsterdam from 16–19 October

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The leaving process
Why are gyms making such a mess of the leaving process, and how can they do better? Kate Cracknell asks the experts for their advice

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News headlines
Fast Fitness Japan acquires master franchisee rights to Anytime Fitness Germany
Fast Fitness Japan acquires master franchisee rights to Anytime Fitness Germany   09 May 2024

Fast Fitness Japan, master franchisee of Anytime Fitness in Japan, has acquired Eighty-8 Health & Fitness, giving the company master franchisee rights .... more>>
Xplor Capital launches in the US to help small businesses access funding
Xplor Capital launches in the US to help small businesses access funding   08 May 2024

Xplor Technologies has unveiled a financing solution for small businesses, which aims to counter the traditional lending process and help business .... more>>
Saga Holographic hits Kickstarter target to roll out holographic indoor bike
Saga Holographic hits Kickstarter target to roll out holographic indoor bike   08 May 2024

HoloBike, a holographic training bike that simulates trail rides in lifelike 3D, is aiming to push indoor cycling technology up a gear. A .... more>>
Exclusive: Yuki Kiyono goes behind the scenes of Aman’s social wellness brand Janu
Exclusive: Yuki Kiyono goes behind the scenes of Aman’s social wellness brand Janu   08 May 2024

Luxury hotel brand Aman, widely known for its strong spa focus, has just launched its much-talked-about sister brand Janu in Tokyo – complete with a .... more>>
Peloton considers de-listing to draw a line under pandemic challenges
Peloton considers de-listing to draw a line under pandemic challenges   08 May 2024

Peloton Interactive Inc is believed to be working to get its costs under control in a bid to align with the expectations of private equity investors .... more>>
Equinox teams up with Dr Mark Hyman's Function Health to offer $40k annual healthspan programme
Equinox teams up with Dr Mark Hyman's Function Health to offer $40k annual healthspan programme   07 May 2024

Equinox, has teamed up with health platform, Function Health, to offer 100 comprehensive laboratory tests, giving members vital insights into their .... more>>
'Huff and Puff' – Australian research emphasises the importance of keeping up the cardio
'Huff and Puff' – Australian research emphasises the importance of keeping up the cardio   07 May 2024

Having good levels of cardiorespiratory fitness cuts disease and premature death by 11 to 17 per cent according to new research from the University of .... more>>
SHA Wellness shares vision for “world’s first healthy living island” in UAE
SHA Wellness shares vision for “world’s first healthy living island” in UAE   07 May 2024

Spanish wellness brand SHA Wellness Clinic is busy preparing to bolster its wellness portfolio in 2026 with a hyper-exclusive island wellness enclave .... more>>
John Kersh joins Crunch Fitness following exit from Xponential
John Kersh joins Crunch Fitness following exit from Xponential   04 May 2024

US gym chain, Crunch Fitness, has bolstered its global expansion plans with the appointment of John Kersh as managing director of international .... more>>
Breakers Hotel in Long Beach to relaunch as Fairmont property with tech-forward spa in 2024
Breakers Hotel in Long Beach to relaunch as Fairmont property with tech-forward spa in 2024   03 May 2024

The historic Breakers Hotel in Long Beach, California, is set to reopen in mid-2024 as a Fairmont Hotels & Resorts property after a significant .... more>>
Company profile


Spivi

Spivi is an immersive fitness gamification platform that helps gym operators to achieve better retention by utilizing existing wearables, equipment, and sensors in the club.

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Catalogue gallery


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in this issue

• Virgin gets right to wipe out rent arrears
• Fitness industry mourns passing of Jan Spaticchia
• STA offers mindfulness resources



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